Skip to main content
Version: Next

3.2.18:PowerWriter® FAQ

1:Communications error

Error message:The communication port send package error

Possible causes and solutions are as follows:

  • Communication is not good, we suggest to unplug the programmer again, change the USB port and restart the client.
  • If the machine has antivirus software, it is recommended to close and exit and retry.
  • The FLASH algorithm may be selected incorrectly, reselect the model.
  • Replacing the USB port
  • Try to avoid the Hub

2:Shorted power supply

Error message:The voltage error(abnormal power supply

04/15-16:30:44:508> [0031] The voltage error (abnormal power supply)...
04/15-16:30:44:524> Target Offline...

When this prompt appears, please check the circuit of the development board, there is a short-circuit condition, disconnect the device and reconnect it after adjustment.

3:Periodic reset

Periodic reset phenomenon, every 4 seconds, at this time should check whether there is a reset source, such as the presence of an external door opener dog, turn it off.