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Version: Next

3.2.16：ICWorkshop unstarted

1：Reasons for failure to start​

The client comes with a driver service, this driver service is WHQL certified, in some cases, there may be a startup failure problem, similar to the error shown below:

image-1

2: Emergency repair methods​

2.1 Add installation directory whitelisting​

The reason for this situation is that the driver service is usually blocked, please add the installation directory of ChuangxinWorkshop to the whitelist, the operation procedure is as follows:

Step 1: Locate the ICWorkshop installation directory

image-20240415161953635

Step 2: Memorize the mounting location

image-20240415162018619

Step 3: Add the installation directory to the whitelist of your security software and restore driver self-boot.

2.3 Reboot after operation completed​

After completing the whitelist addition and restoring the blocked driver services, reboot the system and log in again.

2: Notes​

tip

If the system can normally use the client software of ICWorkshop, the above operation can be dispensed with. The performance is not exactly the same in different systems, different protection software, different versions and feature libraries of the same software.